Log a Grievance

Report environmental concerns, project issues, or community complaints. Your feedback ensures transparency and accountability.

Submission Type

With Contact Information

Allow follow-up communications and receive updates

Anonymous Submission

Track via case reference number only

Contact Information

Full Name

Email Address

Phone Number (optional)

Project & Classification

Project Name (Optional)

Type of Grievance

Entity Involved

Grievance Details

Subject / Title

Summarise the issue in one sentence 150 remaining

Detailed Description

Include dates, specific locations and how this has affected you or your community 1000 remaining

I acknowledge this submission will be treated confidentially and investigated thoroughly. I confirm the information provided is accurate to the best of my knowledge.

Your grievance will be automatically routed to the relevant EEA directorate based on the project and entity type selected. A unique case reference number will be issued immediately upon submission.

What happens after you submit?

You will receive a unique case reference number within 24 hours
The KM Unit will screen and classify your grievance within 48 hours
Your case will be assigned to the relevant directorate and an inspector
A field investigation will be conducted — high-risk cases resolved within 7–14 days
You will be notified of the enforcement decision and outcome
If unsatisfied, you may appeal through the 5-tier appeals process